
Should You Have Regular Meetings With Your OFS – Practical Advice
https://youtu.be/276tqEJgT8U It is never an option for me to meet with my team via video. I got on a phone or Skype call with them a couple of times since

https://youtu.be/276tqEJgT8U It is never an option for me to meet with my team via video. I got on a phone or Skype call with them a couple of times since

https://www.youtube.com/watch?v=LLdQ4AvWBtg We all know how frustrating it can be when your inbox is full of important emails, but you don’t have the time to get to them. What if you

https://www.youtube.com/watch?v=U-yGpAHFwS4 One of the things many employers worry about is that their Online Filipino Specialist (OFS) might steal their data. In my experience, Filipinos don’t want to steal your data.

https://www.youtube.com/watch?v=WM1skxdgZpQ I am a huge fan of empowering OFSs. When employees feel empowered at work, they have stronger job performance, job satisfaction, and loyalty. For my team, what I do

https://www.youtube.com/watch?v=tr6gpEaEhsE Total disclosure: This blog post came way later than the video I made on YouTube. 🙂 Huge changes are happening all around! One: The Philippines has a new President.

https://www.youtube.com/watch?v=6iBg5rZzaGE Feedback can do so much for people. When people are offered consistent, actionable feedback, they get an idea of their successes and opportunities for improvement. But of course, there

https://www.youtube.com/watch?v=5kzoLDci3v4 This is one of my least favorite topics and one that, unfortunately, I’m always being asked about – Health Insurance. Health insurance works differently in the U.S. compared to

https://youtu.be/75TKrCdKSLc In the Philippines, health insurance is not required by law. Workers in the Philippines do not automatically get health insurance if they find a job. It is a perk

https://www.youtube.com/watch?v=xRaUNExpv0k Let me tell you a story about my son and how I found out what his 20% is here The Pareto principle, or the 80/20 rule, is a theory

https://www.youtube.com/watch?v=-bSg4Sdatwc “School exists to empower people to become what they want.” – Lisa A few episodes ago, I talked about how my daughter was getting ready to take the ACT