Since I started outsourcing in 2005, I have only had about a dozen people leave my team. I recently received a question about turnover. According to the business owner, he’s offering his OFSs: 13th-month bonus, HMO insurance, higher wage, and even daily huddles. Despite all of these, the business has gone through at least 30 […]
Small businesses have limited budgets, so should we take extra care in every aspect of the business. LastPass has helped me share my password with my team, and I love it! Vin Carrano reached out to me and shared that he has found a way to let his team make payments for him while keeping […]
In 2007, I hired a programmer and decided he could also be my designer. He is still with me today. Programming and design don’t usually go together. You have one person for programming and another for design. I didn’t know that before. But now I do. Anyway, graphic design is something that every business could […]
Once in a while, we receive comments and emails from business owners complaining that outsourcing isn’t working for them. Either they can’t find great people or people are leaving them. On the other hand, we receive countless emails of thanks because business owners found the perfect OFS for them. So which is it? Can you […]
I started working from home in 2004. It was then that I discovered that when you take a walk in the middle of the day, the wilderness is all yours. No one else is out because everyone else is stuck at work! My wife and I spent a lot of time alone in the wilderness in […]
It’s time for another practical outsourcing advice! Data breaches are always in the news. Today, most companies take cyber security very seriously and go to great lengths to keep their data safe. How about small business owners like us? How do we protect our data when outsourcing? Data security is frequently one of the key concerns […]
OFS stands for Online Filipino Specialist. An OFS is a Filipino virtual assistant. People believe that Virtual Assistants can only do mundane tasks; they aren’t really skilled and need step-by-step instructions for specific tasks. This is not true for Virtual Filipino workers; they are so much more than that. Filipino workers are in a league of their […]
You don’t. You don’t because you can’t. We are so used to background checks here in the U.S. We have background checks for everything! For employment, for loans, for renting, for a bank account, even for volunteering! We have a system for this. So asking for background checks is easy. The Philippines doesn’t have this. They […]
Content still remains king and finding a writer could definitely help you and your business. But finding someone to write for you can be tricky. I find that there is a little science to it, though. If you’re looking to hire a writer, start by asking questions. Do you like to read? What are you reading? What […]
One of the issues that some business owners have with outsourcing is the time difference between the US and the Philippines. So, how do you make it work? Depending on where you are, you might have as little as 3 hours or as long as 15 hours difference. However, that won’t matter that much when […]