What Can Virtual Assistants Do For You? – Practical Advice

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It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. So, what can Virtual Assistants do for you? I think a better question is: what can’t a VA do for you? […]

Determining an OFS’ English Skills – Practical Advice

Determining an OFS' English Skills Feature

It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. Let’s talk about English skills. Over the years, I’ve learned a lot from my OFSs. One of them is a trick […]

Case Study: Design and Marketing OFS – A Case Study with Vincent Aguirre

Design and Marketing OFS - A Case Study with Vincent Aguirre_

Vincent Aguirre is the owner of Distinct, a marketing and web design company based in Greencastle, Indiana. The bulk of Distinct’s creative work is done in the Philippines by Vince’s capable team of Online Filipino Specialists. Vince shares his experiences of building trust and systems with his team that have contributed to their success. Tell […]

Should You Help Your OFS Financially? – Practical Advice

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It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. Somebody asked me, “How do you judge when to help someone?” This question stemmed from him being asked by his OFS […]

How Do Pay Raises Work? – Practical Advice

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Like any other employee, Online Filipino Specialists have money on their minds. Personally, I want to keep my OFSs so I try to keep them happy. I want to avoid losing my loyal OFSs just because they can make more money elsewhere, so I regularly offer them pay raises. So, how do pay raises work […]

Podcast (Strategy Sprints)

Hiring online Filipino specialists, John Jonas and Simon Severino

I started outsourcing in 2005. I’ve done it all — hired through Elance, hired contract workers, hire per-project workers, hired people in India — but it just wasn’t working.  Not until I followed a good friend’s advice — outsource to the Philippines. It was the most liberating decision I made.  My first Filipino worker made […]

Should I Pay Hourly or Salary? – Practical Advice

Should I Pay Hourly or Salary_ feature

It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. One of the most asked questions in outsourcing is: “Do I pay my OFS (Online Filipino Specialist) hourly, or should I […]

Maternity Leave for an Online Filipino Specialist – Practical Advice

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It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. Let’s talk about maternity leave. Do you know that women in the Philippines are entitled to 105 days of paid maternity […]

Case Study: Virtual Assistants for Ecommerce with Brenda Albano

Virtual Assistants for Ecommerce withBrenda Albano Feature

Brenda Albano is the owner of WholeFamilyProducts.com, WholeFamilyProducts.asia and BeyondFertility.com. She started back in 1998, when Ecommerce was still in its infant stages. Brenda grew her businesses from the ground up while raising and homeschooling five children. Today, Whole Family Products and Beyond Fertility continue to thrive with help from a dedicated team in the […]

What To Do When a VA’s Family Member Dies? – Practical Advice

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Death is hard. This is especially true in the Philippines. Filipinos have very close family ties, and when there’s a death in the family, they have to be there. It doesn’t matter if they live close by, or if they have to travel by land, sea, and air for two days. They have to be […]