Many entrepreneurs are new to e-commerce and find early success with building brand and niche e-commerce stores. But the day-to-day operations eventually become overwhelming. Some burn out from all of the work. Eventually, their sales will slowly decline as they are buried deeper in administrative tasks instead of focusing on growth.
There is another way.
Giving up some control can free up a lot of time spent on mundane tasks. After years of working with hundreds of e-commerce store owners, we have identified a few easily outsourced roles to Online Filipino Specialists.
This is the most obvious role to outsource because this takes up the most time. Answering emails, telephone calls, and live chat messages can interrupt your workflow. Handing it over to an OFS frees up a ton of time to work on other things.
Keeping up with social media posts, engagements, and messages is a time-consuming task. Just like with customer service, an OFS can do your social media. They can make content, respond to messages, run ads, even create marketing campaigns so your social accounts can contribute more to your business.
Order Processing & Management
If you’re working with dropshipping vendors, print-on-demand vendors, or third-party logistics, an OFS can easily take over the tasks like:
- Placing orders on time with suppliers,
- Managing the progress of the sales,
- Communicating with customers, and
- Notifying you if there’s a problem.
Suppose you’re manually exporting orders and modifying CSV files or spreadsheets to send to a supplier. In that case, an OFS will likely do a better job because they can focus on it.
In this day and age, unless you are a Photoshop expert, there’s no reason you can’t hire a part or full-time graphic designer to manage your photo editing. This person can also create social media images and advertising images for your business. You can also have a graphic designer assist with product and packaging design.
Website and Marketplace Listings (Including Amazon)
If you’ve ever said something like, “I’ve been meaning to list my products on Amazon/Etsy, but I just haven’t had the time,” you should hire an OFS. Migrating products from an e-commerce platform to Amazon is a tedious process, and while there are many tools to automate the cross-posting, they don’t write the descriptions for you.
Selling on third-party marketplaces often requires adjusting product descriptions and sales copy to match the marketplace’s format, getting a better ranking in the search/browse results, and getting a better sell-through. An Online Filipino Specialist can do all of this for you.
While this is only a list of five roles you can outsource, you can easily outsource more once you’re experienced working with Online Filipino Specialists.
Start small, and grow from there. You’ll be happy you did.
About John Jonas
John Jonas is a long-time outsourcing expert and the creator of OnlineJobs.ph.
Since 2005, John has taught hundreds of thousands of entrepreneurs how to profitably delegate to VAs in the Philippines (and get their lives back in the process).
With help from his own VAs based in the Philippines, John has created an outsourcing empire that allows him to work 17 hours/week and to spend most of his time with his wife and 5 kids.
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