Business owners often reach out to me and wonder why they can’t find someone for their business. I recently received an inquiry on how they can find someone with technical skills — technical support, network engineering, AWS, cloud support. Etc. Let me just say that these technical people are not hard to find. I know […]
Follow Up On MY QA OFS Experiment – Practical Advice
Remember the episode where I talked about a terrible video uploaded by my OFS? That video kickstarted a significant change within the team. Getting poor work from my team is one of the pitfalls of turning over everything to my OFS team, and I wasn’t sure how to fix that until the terrible video happened. […]
How OneVAAway Helped An Experienced Employer Improve His Recruitment Process – Practical Advice
Sometimes, we need to tweak our game so we can be better. Ruben Kanya is not a stranger to outsourcing, as he has been working with VAs in his business since 2014. He is the founder and Director of Invested Talent, a video production agency helping real estate thought leaders repurpose their content on multiple […]
Setting SMART Expectations With Your OFS – Practical Advice
I believe in setting SMART expectations. I don’t only do it for work but also at home, just like my daughter’s race calendar. If you don’t know what SMART means, its S – Specific M – Measurable A – Achievable R – Realistic T – Time-bound You might have heard something about SMART goals. I […]
How I Hired a Project Manager for OnlineJobs.ph – Practical Advice
I’ve been running and managing OnlineJobs.ph for the longest time. It’s been excellent. But we are growing, and lately, I’m starting to see that I need help. I needed an operations manager. I decided to promote someone from the team and gave the role to my very first VA — the OFS that started it all […]
Should You Hire Filipino Working Students? – Practical Advice
Education is important to Filipinos. They grew up with elders telling them that the only wealth they can give is education; they take that statement seriously. What if a student wants or needs to work to support their education? Should you take a chance on them? First, consider their age. The minimum age requirement for […]
Do You Experience High Turnover Among Your OFS – Practical Advice
Since I started outsourcing in 2005, I have only had about a dozen people leave my team. I recently received a question about turnover. According to the business owner, he’s offering his OFSs: 13th-month bonus, HMO insurance, higher wage, and even daily huddles. Despite all of these, the business has gone through at least 30 […]
Letting Your OFS Handle Payments With Virtual Cards – Practical Advice
Small businesses have limited budgets, so should we take extra care in every aspect of the business. LastPass has helped me share my password with my team, and I love it! Vin Carrano reached out to me and shared that he has found a way to let his team make payments for him while keeping […]
What You Need To Know When Hiring A Filipino Graphic Designer – Practical Advice
In 2007, I hired a programmer and decided he could also be my designer. He is still with me today. Programming and design don’t usually go together. You have one person for programming and another for design. I didn’t know that before. But now I do. Anyway, graphic design is something that every business could […]
Why You Can’t Find Someone Good in the Philippines – Practical Advice
Once in a while, we receive comments and emails from business owners complaining that outsourcing isn’t working for them. Either they can’t find great people or people are leaving them. On the other hand, we receive countless emails of thanks because business owners found the perfect OFS for them. So which is it? Can you […]
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