Have you heard of Hofstede’s Power Distance Index? It refers to the degree of inequality that exists – and is accepted – between people with and without power. According to the model, in a high PDI country, like the Philippines, with a PDI of 94, team members will not initiate any action, and they like […]
Fear is one of the most powerful emotions. It has a powerful effect on your mind and body. Fear can create strong signals of response. I recently asked my team what they think the reason could be behind doing tasks mindlessly. They gave me many reasons, but five stood out. We’ll talk about one now […]
Remember that story about an awful video that got uploaded to YouTube by one of my OFSs? I talked about that video in one of my newsletters and got tons of responses from other business owners about what they think could be the reason why. I found it interesting that there are others who also […]
Business owners often reach out to me and wonder why they can’t find someone for their business. I recently received an inquiry on how they can find someone with technical skills — technical support, network engineering, AWS, cloud support. Etc. Let me just say that these technical people are not hard to find. I know […]
Remember the episode where I talked about a terrible video uploaded by my OFS? That video kickstarted a significant change within the team. Getting poor work from my team is one of the pitfalls of turning over everything to my OFS team, and I wasn’t sure how to fix that until the terrible video happened. […]
Sometimes, we need to tweak our game so we can be better. Ruben Kanya is not a stranger to outsourcing, as he has been working with VAs in his business since 2014. He is the founder and Director of Invested Talent, a video production agency helping real estate thought leaders repurpose their content on multiple […]
I believe in setting SMART expectations. I don’t only do it for work but also at home, just like my daughter’s race calendar. If you don’t know what SMART means, its S – Specific M – Measurable A – Achievable R – Realistic T – Time-bound You might have heard something about SMART goals. I […]
I’ve been running and managing OnlineJobs.ph for the longest time. It’s been excellent. But we are growing, and lately, I’m starting to see that I need help. I needed an operations manager. I decided to promote someone from the team and gave the role to my very first VA — the OFS that started it all […]
Education is important to Filipinos. They grew up with elders telling them that the only wealth they can give is education; they take that statement seriously. What if a student wants or needs to work to support their education? Should you take a chance on them? First, consider their age. The minimum age requirement for […]
Since I started outsourcing in 2005, I have only had about a dozen people leave my team. I recently received a question about turnover. According to the business owner, he’s offering his OFSs: 13th-month bonus, HMO insurance, higher wage, and even daily huddles. Despite all of these, the business has gone through at least 30 […]