“Hey, I hired a couple people and they started out great. But after a month, I noticed that their productivity dropped to the point that they’re only working half of what they used to.”
I asked my Filipino team why this happens.
- They’re bored. If you give them a super monotonous job, they could be tired of it.
- There are no clear instructions or expectations. When you give them vague instructions or you don’t give them clear targets, they won’t know what to strive for. And if you don’t give any feedback, it’ll make the situation even worse. When they have no idea what they are working for, there’s no reason to keep going.
- They were trying to impress you in the beginning. Maybe because they really wanted to get the job, they were really working 50-60 hours a week. And the productivity you’re noticing now is what they can manage at 40 hours/week.
The first thing you need to do, for all these scenarios is to talk to them. You need to talk to them to figure this out. When you open these lines of communication, you figure out what is wrong and fix things.
If it’s a simple case of boredom, you just need to give them something new to mix things up. Or maybe you need to give them something completely different. Maybe cut their hours and reduce their pay, it all depends on the situation.
The thing is you need to know what’s happening before you make a decision. Once you figure out what the problem is, you can solve it. That’s your job as the CEO.
If you want to learn more on how you can be the CEO of your own business through outsourcing, go check out my book, the Outsourcing Lever. I talk about all the cultural things that makes the Philippines the ideal outsourcing location and what you can do to successfully navigate outsourcing.
And if you want to see more videos, check out our YouTube channel or our Facebook page for more outsourcing tips. You can also check out how to get started on hiring Rockstar Virtual Assistants.
About John Jonas
John Jonas is a long-time outsourcing expert and the creator of OnlineJobs.ph.
Since 2005, John has taught hundreds of thousands of entrepreneurs how to profitably delegate to VAs in the Philippines (and get their lives back in the process).
With help from his own VAs based in the Philippines, John has created an outsourcing empire that allows him to work 17 hours/week and to spend most of his time with his wife and 5 kids.
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