Mike’s OFS Journey

Mike Tendero has been a Virtual Assistant for a long time. In fact, when he started working online most people didn’t really think of it as a real job. Now, Mike is Tobe Brockner’s guy. I was able to get in touch with Mike and chat about his life as an Online Filipino Specialist. Here’s […]

What Roles Do You Need To Build A Website – Practical Advice

It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. So, how do websites work? Do you need to hire a webmaster to build a website? The simple answer — no.  […]

How do I TRUST a Virtual Assistant With My Business Info – Practical Advice

The short answer is: You don’t. You can’t. You can’t trust people, in general. Not everyone in the Philippines is honest. But the reason we go to the Philippines is because there’s a culture of honesty. Most Filipinos are honest. They’re good people who just want to provide for their families. They’re also more likely […]

What Does a Daily Report Look Like From My OFS – Practical Advice

What does a daily report from my OFS look like? For their report, I would ask them to send me an email answering these 3 questions:  What did you do today? What problems did you run into? What can I help you with? The answers vary for question number 1. Some give short, bullet point  […]

2 Ways OFS Add Value to Your Business – Practical Advice

When you hire a virtual assistant or an online Filipino specialist, you automatically add value to your business. How does it happen? And how can you make the most of it? Below are the 2 ways an OFS (Online Filipino Specialist) adds value to your business. By freeing up my time so I can focus […]

My OFS Resigned After Losing Me $58,000 – Practical Advice

The OFS handling my Facebook ads made a mistake that cost my business $58,000. After that, she immediately sent me a letter of resignation. She’s been a good, reliable, and capable employee for several years now. This was her first big mistake.  This isn’t the first time this happened. Another OFS of mine made a […]

Don’t Hire a VA, Hire an OFS! (Online Filipino Specialist)

Six months ago, I started using online Filipino specialists when I talk about my team. Sometimes I still call them my VAs out of habit but I haven’t been comfortable with that term for a long time now. I’ve called my Filipino workers ‘virtual assistants’ for years. But lately, the title doesn’t seem to fit […]

What Can Virtual Assistants Do For You? – Practical Advice

It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. So, what can Virtual Assistants do for you? I think a better question is: what can’t a VA do for you? […]

Determining an OFS’ English Skills – Practical Advice

It’s time for another practical outsourcing advice! This is one of the many installments for this series of tips and advice where I share what I know about outsourcing, particularly, outsourcing to the Philippines. Let’s talk about English skills. Over the years, I’ve learned a lot from my OFSs. One of them is a trick […]

Case Study: Design and Marketing OFS – A Case Study with Vincent Aguirre

Vincent Aguirre is the owner of Distinct, a marketing and web design company based in Greencastle, Indiana. The bulk of Distinct’s creative work is done in the Philippines by Vince’s capable team of Online Filipino Specialists. Vince shares his experiences of building trust and systems with his team that have contributed to their success. Tell […]