It is never an option for me to meet with my team via video. I got on a phone or Skype call with them a couple of times since 2005, but I didn’t like it. They did not like it, either! That is partly why I don’t find a need to do it. I do […]
It’s become increasingly common for employers to conduct video interviews as part of their hiring process. And while many people still wonder about the benefits and drawbacks of this approach, I personally don’t like doing video interviews. I don’t do video interviews when I recruit people. But I understand why people like them and continue […]
We all know how frustrating it can be when your inbox is full of important emails, but you don’t have the time to get to them. What if you could give someone else some of your email management responsibilities? That’s what Gmail delegation allows you to do! With Gmail delegation, you can delegate email tasks […]
One of the things many employers worry about is that their Online Filipino Specialist (OFS) might steal their data. In my experience, Filipinos don’t want to steal your data. There’s just no need nor incentive for it. Filipinos are very honest people who care deeply about family and community. They are very hard-working, too, and […]
Last-mile carriers have become extremely beneficial to businesses. They go from source to destination, making sure that your products arrive on time and in perfect condition. I had no idea that last mile carriers were using Online Filipino Specialists (OFS) until very recently when my OFS, Julia, sent me a link to an article from […]
Running a 7 figure Amazon ecommerce business takes a lot of work. And if you want to make it even bigger, you can’t do it on your own. Matt Loberstein knew this and one of the first things he did is hire a virtual assistant for his growing business. His one full-time Filipino virtual is […]
Like most real estate appraisers, Jimmy Roberts started out by doing things alone. He worked 40 to 60 hours a week and had a steady stream of clients. Compared to his colleagues, he was doing well. But Jimmy understood that if he wanted to grow his business, he needed employees. But as a small business […]
I am a huge fan of empowering OFSs. When employees feel empowered at work, they have stronger job performance, job satisfaction, and loyalty. For my team, what I do to empower my OFSs are: Give them a title, Tell them to take ownership, Have someone for Quality Assurance, and Gain their trust. I’ve shared my […]
Total disclosure: This blog post came way later than the video I made on YouTube. 🙂 Huge changes are happening all around! One: The Philippines has a new President. There are a lot of mixed emotions about the new Philippine President, but this is what happens in a democracy. We’ll talk about that next time. […]
Feedback can do so much for people. When people are offered consistent, actionable feedback, they get an idea of their successes and opportunities for improvement. But of course, there are good kinds of feedback and bad ones. I want to give good feedback so it will have the positive effect I want, not only for […]