Do You Experience High Turnover Among Your OFS – Practical Advice

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Since I started outsourcing in 2005, I have only had about a dozen people leave my team.

I recently received a question about turnover.

According to the business owner, he’s offering his OFSs:

  • 13th-month bonus,
  • HMO insurance, 
  • higher wage, and even
  • daily huddles.

Despite all of these, the business has gone through at least 30 OFSs in the last 3 years!

I could not imagine having 30 people leave in such a relatively short period, especially Filipinos. In my experience, Filipinos are super loyal and will do anything to make you happy and the business successful.

I like to believe that while people get to work for money, a high salary wouldn’t really make them stay.

We can argue that it could be a cultural thing with Filipinos, but an average of 10 people leaving each year is not a coincidence; there might be something missing.

So I wondered, could it be more of a managerial issue?

If you’re also experiencing a high turnover, try looking inwards. Ask your team if there’s something that needs to change.

Here are some reasons that could be causing some unhappiness in your team:

  • They might be bored
  • They might not feel they are heard
  • They think they might lose their job
  • They feel their ideas are always shot down
  • They see themselves as ‘Freelancers’
  • I Don’t Promote ‘Reviews’

Let’s talk and delve a little deeper into these reasons.

You can also check out how to get started on hiring Rockstar Virtual Assistants.

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About John Jonas

John Jonas is a long-time outsourcing expert and the creator of OnlineJobs.ph.

Since 2005, John has taught hundreds of thousands of entrepreneurs how to profitably delegate to VAs in the Philippines (and get their lives back in the process).

With help from his own VAs based in the Philippines, John has created an outsourcing empire that allows him to work 17 hours/week and to spend most of his time with his wife and 5 kids.

Find John at JohnJonas.com and Facebook.

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Comments

  1. Lloyda Katon says

    Providing jobs for the needy ones is an honorable character. Much to my appreciation that you believe in us Filipinos loyalty to our employers and the trust you see. Employees work for personal reasons to live and support their family, however job turnover happens normally depending on the environment, economic situations and social conditions of the present times.

    Reply

  2. Catherine says

    I really admire people who are very successful in their career.And I will try my best to be successful woman someday like you.

    Reply

  3. Mark Christian Waje says

    I really admire people who are very successful in their career.And I will try my best to be successful woman someday like you.

    Reply

    Reply

  4. Benedict Sulit says

    One of the big reasons why OFS resign from their jobs is they feel they are being exploited by their foreign employers. I’m talking from experience. There are quite many foreign employers who post jobs with glamorous sounding titles, and the one who gets hired later on finds out that the job is nothing more than purely clerical and data entry and quite tedious. Employers should be straightforward about what the job really is and what it entails. There are also many occasions when the OFS is made to do tasks outside of the official job description or expectation. Additionally, there are foreign employers who are willing to pay more money than most, BUT require you to work 7 days a week. OFS need to have good work-life balance, too!

    Reply

  5. Joshua Molina says

    I admire people who are very successful in thier career, and i will try my best to be successful man someday like you

    Reply

  7. Julien Anry Torrefranca Borres says

    I don’t know in this kind of situation it seems like I’ve been cornered by a bunch of toxic managers and supervisors and I don’t have a choice but to suffer since my work experience is not enough to achieve the Job desire posted on an online site.

    Reply

    • says

      Hi Julien,

      Thank you for your comment. I’m sorry to hear that you’ve been experiencing that. You can email our support team if you want to ask for assistance in relation to non-payment of salary complaint (if you have any). But please take note that your mental health & well-being is important

      Reply

  8. Ma.Rizza Realingo says

    I always admire people who really successful in life i hope someday i can be like them too.i hope onlinejobs.ph gives me an opportunity to prove myself even im a newbie in this field.thanks in advance God bless

    Reply

  10. Kaitlyn Sofia Briana Portas says

    I always admire people who really
    Successfull in life I hope sameday I
    Can be like them too
    I hope onlinejobs.ph give me an opportunity to prove myself even I’m a newbie in this field. And I do my best even I am beginner and I i want to halp my mom.

    Reply

  11. Ana Grace Malinao says

    I admire people who are very successful in thier career, and i will try my best to be successful woman someday like you. Thanks and Godbless

    Reply

  12. Genebel De la Victoria says

    I love to work to those who truly value all the persons or an employee. I will be glad if i can work with you or anything else to assist you. In everyday life all of us must have a path to take and i am willing to take this path and challenges for better future. Hoping i can work with you soon.

    Thank yoj

    Reply

  13. Dindo Logpit says

    I admire people who are very successful in their career, and i will try my best to be successful man someday like you

    Reply

  17. Elsie says

    Thank you for trusting the Filipino workers. I already signed up here I hope I can get an employer that I last for a decade like my current employment, because of practicality reason and high inflation I decided to shift to Virtual . Cross my finger I am loyal and hardworking employee. I can find soon my good employer.

    Reply

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