Since I started outsourcing in 2005, I have only had about a dozen people leave my team.
I recently received a question about turnover.
According to the business owner, he’s offering his OFSs:
- 13th-month bonus,
- HMO insurance,
- higher wage, and even
- daily huddles.
Despite all of these, the business has gone through at least 30 OFSs in the last 3 years!
I could not imagine having 30 people leave in such a relatively short period, especially Filipinos. In my experience, Filipinos are super loyal and will do anything to make you happy and the business successful.
I like to believe that while people get to work for money, a high salary wouldn’t really make them stay.
We can argue that it could be a cultural thing with Filipinos, but an average of 10 people leaving each year is not a coincidence; there might be something missing.
So I wondered, could it be more of a managerial issue?
If you’re also experiencing a high turnover, try looking inwards. Ask your team if there’s something that needs to change.
Here are some reasons that could be causing some unhappiness in your team:
- They might be bored
- They might not feel they are heard
- They think they might lose their job
- They feel their ideas are always shot down
- They see themselves as ‘Freelancers’
- I Don’t Promote ‘Reviews’
Let’s talk and delve a little deeper into these reasons.
You can also check out how to get started on hiring Rockstar Virtual Assistants.
About John Jonas
John Jonas is a long-time outsourcing expert and the creator of OnlineJobs.ph.
Since 2005, John has taught hundreds of thousands of entrepreneurs how to profitably delegate to VAs in the Philippines (and get their lives back in the process).
With help from his own VAs based in the Philippines, John has created an outsourcing empire that allows him to work 17 hours/week and to spend most of his time with his wife and 5 kids.
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