Paying your Filipino virtual assistant doesn’t have to be problematic. All you need to know about paying your VA in the Philippines can be summed up in 8 simple rules.
1. Don’t pre-pay for work
It might seem like seem like pre paying for work is the ultimate sign of trust. But don’t do it. If someone asks for pre-payment it’s often a scam and it’s dangerous. Trust has to be earned and it has to go both ways. Your Filipino virtual assistant has to show that they’re trustworthy.
I know some might say that pre-paying is what your VA is asking as a sign of goodwill, an assurance that they would be paid on time. If it’s assurance they want, there’s another way to do it. Pay your VA weekly for the first few weeks.
2. Paying weekly at first
Why pay weekly? Because there are a lot of people who have taken advantage of Filipino virtual assistants and their (mostly) non-confrontational nature. We’ve heard complaints of VAs who have worked for 6 months straight without payment, simply because they were too afraid to talk to their employers about money.
So to assure your VA that you’re a legitimate employer (without having to pre-pay for work), offer to pay them weekly for the first few weeks. It’s win-win for both sides. It allows both you and your VA to work on trusting each other. If either one fails to fulfill their obligations, it would be easier for everyone to walk away.
3. Paying bi-weekly or monthly
Which is better? Paying bi-weekly or monthly? It really depends on what you and your virtual assistant would agree on. I prefer monthly because it’s more convenient for me. Some prefer bi-weekly because they’re more used to it. Regardless of which method you choose, it’s best that you’re very clear about when your virtual assistant can expect to be paid.
4. Paying on time
You may think paying you virtual assistant a day late is no big deal but for them it’s nerve wracking. Most virtual assistants are family breadwinners. That means they schedule all payments (utilities, rent, food, school tuition) around their payday. So we start to panic when payment is late. It’s not like we can ask our family not to get groceries for today because we didn’t get paid.
So please, be clear on when your VA can expect to be paid and pay them on time.
5. The 13th month
The 13th month is a benefit Filipino employees receive usually around December. This is a cash bonus that allows Filipinos to have a bit of extra money for the holidays. Most employers usually include the 13th month bonus in the computation of salaries, in order to budget and pay for it by the end of the year.
6. Normal salary amounts
There’s a lot of debate surrounding whether there should be a standard rate for virtual assistants. And my answer to that it depends. It really depends on the task you want them to do, their experience, and skill level. We do have a salary guide but it’s best if you and your VA talk it out and negotiate.
EasyPay is our inhouse payment system. We created this system to help employers and virtual assistants who are having problems with 3rd party sites. EasyPay allows you to keep track of payments and your VA to keep track of their invoices. You can integrate it with your current payment system, like PayPal and Payoneer. It offers a favorable exchange rate and we have fewer and lower fees compared to other systems. But I think the greatest thing about our system is we’re connected with the largest bank in the Philippines. So no matter where your VA is, he or she will get their salary.
Make your life and payment easier by signing up for an EasyPay account or link your current payment system to EasyPay. It’s free to use with your Onlinejobs.ph account.
8. Paypal, Payoneer and other options
EasyPay isn’t available in all countries. So PayPal and other payment systems like Payoneer, RemitHome.com, Xoom.com, emoneygram.com, westernunion.com, transferwise.com are a quick and secure way to send money to everywhere in the world.
Paying your virtual assistant doesn’t have to be a pain. With a lot of communication and a bit of common sense, your payment issues will become a thing of the past.
Julia has been working for OnlineJobs.ph since 2012, first as a writer and now as its social media manager and content development specialist. She also founded the Davao Virtual Assistants Association, the biggest VA association in Davao City.
She’s a full-time wife and mom and volunteers her time as an internet rights advocate.
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