When you find that rockstar VA—the one who could smoothly take over your business if the need ever arises—you’ll naturally want to keep them around for as long as possible.
Fortunately, keeping Filipino workers happy and productive doesn’t require much effort. One of the simplest ways is to give them a raise or provide a monthly bonus for exceptional performance.
If you prefer not to hand out cash bonuses, there’s another effective method to show your appreciation for their contributions—benefits.
Benefits equal security. In fact, many Filipinos willingly choose positions that offer benefits over those that provide larger salaries or multiple clients.
Moreover, providing employee benefits to your Filipino VAs doesn’t have to be costly. Covering these benefits helps earn their trust and keeps them satisfied. It also lends your business an air of stability and respectability—qualities that experienced Filipino professionals highly value.
What Benefits Should I Pay For?
A typical office employee has four main benefits:
- Social Security System (SSS)
- PhilHealth (socialized medical insurance)
- Pag-IBIG Fund (socialized housing loan)
- 13th-month pay
Businesses registered in the Philippines are legally obligated to provide these benefits.
Since we’ve already discussed the 13th-month pay in detail, we’ll focus on the first three.
SSS, PhilHealth, and Pag-IBIG Fund are all government-regulated programs.
The required contributions for these benefits are intentionally kept low, making them affordable for every Filipino. This is why covering these contributions for your VAs won’t significantly increase your costs.
How Can I Pay?
Under Philippine law, your VA is classified as an independent contractor. This means they’re responsible for directly making benefit payments to the respective government agencies.
To offer this benefit to your VA, you have two options:
- Ask your VAs to submit proof of their payments (such as a picture or screenshot), and then reimburse them accordingly, or
- Add the equivalent amount directly to your VAs’ salary, allowing them to manage the payments themselves.
How Much Is It?
Social Security System (SSS) contributions are set at 14% of your VA’s monthly salary, ranging from a minimum of ₱560 (around $10) to a maximum of ₱4,200 (around $76).
PhilHealth contributions equal 5% of their monthly salary, with a minimum monthly contribution of around ₱500 (around $9).
Pag-IBIG Fund contributions are typically 4% of their salary, with a minimum monthly contribution of ₱400 (around $7).
Additional Bonuses
If you’re feeling especially generous, you could also consider covering half of your VA’s internet or HMO expenses.
These perks are optional, but they’re increasingly common among BPO companies in the Philippines for practical reasons:
- PhilHealth primarily covers hospitalization expenses. For outpatient procedures and regular check-ups, an HMO significantly reduces out-of-pocket costs for your employees.
- Subsidizing home internet for remote employees is more cost-effective than expanding office spaces or investing in additional equipment.
Internet Providers in the Philippines
There are four major Internet Service Providers (ISPs) in the Philippines:
PLDT is one of the oldest and most accessible ISPs in the Philippines. In fact, there’s a good chance (around 95%) your VA is already using PLDT.
Here are their available internet packages:

Globe offers competitive pricing with faster internet speeds available nationwide. Although not always advertised prominently, Globe also has packages offering speeds up to 1.5Gbps.

Converge ICT is a relatively new ISP known for affordability and unlimited data. They offer plans with speeds up to 1Gbps, and also have unique “Time of Day” packages. These include the “Day Plan,” offering faster daytime speeds, and the “Night Plan,” ideal for VAs working graveyard shifts.

SkyCable was originally a cable TV company. SkyCable initially gained attention for fast internet speeds. However, their current broadband offerings, often bundled with cable TV, generally fall short compared to competitors in terms of speed and reliability.

Health Insurance Options (HMO)
If you’re considering health benefits, there are several flexible options available. Maxicare, MediCard, and Intellicare—the largest private medical insurers in the Philippines—offer both prepaid health cards and annual health plans. Their packages typically vary depending on the number of enrolled employees, meaning the larger your team of Filipino VAs, the better value you’ll receive.
Conclusion
Filipinos are fiercely loyal and hardworking. Treat them well; they’ll do whatever they can to help your business grow and prosper.
Now that you’ve found the one, now that your business is growing and you’re making good money, isn’t it time to return the favor? Providing your VA with that small measure of security is an easy yet impactful way to reassure them that working for you is worth it.
About Charlyne Lizette
Charlyne has been dipping her feet on online work since 2011 and has just recently dived in, leaving her full-time office job in the process.
A writer and an all-around VA. She has now found her home at OnlineJobs.ph.
Follow her on Instagram and Twitter.
hi,
thank you for the information. I do wish to take onboard the benefits you mentioned above. is there a way to know my VA when given this sum on a monthly basis actually use it for the benefits? for the internet pay? for a course i want her to take?
is it ok to ask to show monthly reacipts?
thx
Amir
Hi Amir,
Thank you for your comment. Yes, you may ask your VA for receipts when it comes to their internet payment and benefits
Can I claim my VA’s salary on my tax ? Is it a deduction or
Business expense ?
Hi Cathy,
Thank you for your comment. We have another blog post that mentions taxes, that might help you -> https://blog.onlinejobs.ph/simplified-taxes-another-way-outsourcing-saves-your-business
Social Security System – Can you send a link to the Social Security table above? The image is blurry when you click on it. So if I am reading this right, a VA making over P20,000 per month would pay P800 per month into the Social Security and the Employer would pay P1,630 a month into the Social Security?
Philhealth – I was looking online and it looks like the rate is 3% of the employees’ salary. Is that correct? https://www.philhealth.gov.ph/partners/employers/ContributionTable.pdf
So for Pag-IBIG Fund, SSS, and Philhealth is it best to have them pay it and then reimburse them?
Do most applicants on onlinejobs.ph expecting benefits plus the salary listed on their resume or is there salary negotiable if you offer these benefits?
Hi Chris,
Thank you for your comment. For the SSS, here is the link -> https://www.sss.gov.ph/sss/DownloadContent?fileName=CONTRIBUTION_TABLE_FLYER_June_7_2019_rev.pdf.
For the Philhealth, yes that is correct.
For the 3 mentions (Pag-Ibig, SSS, Philhealth), what online workers usually do is they set their salaries and part of their salaries are allocated to pay/contribute for the 3 benefits. The salaries can be negotiated and agreed on between workers & employers based on those 3 mentioned, yes.
Excellent article. Well written, clear and concise. Extremely valuable and beneficial to my Motivated Brands Inc. As we embark on building our Support Team in the Philippines to service our Customers in Canada we want to ensure that we make the role attractive while still keeping our costs low, which is the primary reason for hiring overseas versus from Canada.
As we need our OFS employees to work shift work we want to make the role attractive through stability.
This article is extremely helpful and goes well beyond just talking about other benefits. For example, learning about the internet providers and the costs involved is extremely useful too.
Hi Mark,
Thank you for your comment. Much appreciated
Thank-you for this.
Is there an article that talks about sick leave and holiday pay please?
Thanks
Hi Sarah,
Thank you for your comment. Yes, we have a couple of blog posts:
– https://blog.onlinejobs.ph/benefits-give-ofs-online-filipino-specialist-practical-advice
– https://blog.onlinejobs.ph/maternity-leave-online-filipino-specialist-practical-advice
– https://blog.onlinejobs.ph/much-paid-time-off-give-ofs-online-filipino-specialist-practical-advice
Request:update my subscription for me.Please help me my support team.Thanks Carlos j Repolidon
Hi Carlos,
Thank you for your comment. Kindly email our support team (support@onlinejobs.ph) for further assistance