The short answer is: You don’t. You can’t.
Just like hiring in the US. You go through the recruiting process and the interview to see if you can trust them. You do background checks and you call their references to confirm if they’re really who they say they are.
When hiring cold, like when you get references from past employers, you have an idea
When someone is overseas, our distrust of outsourcing stems from past experience, especially our experience with hiring from India.
With Filipinos, you don’t have to worry about them stealing your business or data. They’re very moral and you can trust them.
But shouldn’t trust the Filipino VA you just hired, At least not right away. Once you hire them and they start working for you, that’s when you see whether or not they should be trusted. You’ll see that they just want to earn their paycheck. They just want to do their best work so they can get a raise or a promotion faster.
When I started outsourcing, I was super careful. I only gave them limited access. After a while, I realized it’s hard for them to do their jobs without access. Eventually, I gave them access to everything they needed.
Over the years, I’ve given my VAs access to thousands of dollars. They could have walked away with the money and be set for life. They’ve never done it. I’ve never had to worry about it because of the quality of the people.
Of course, I’d never give a new hire access to that. That’s just common sense.
And speaking of common sense, you got to pay attention to signs or red flags that would come up. Like if they always have the excuse that they’re having internet problems, that can be a red flag. But if they always make the effort to make up for lost time by working over the weekend or working longer hours on days that they do have internet access.
Now, if you’re hiring someone who really needs access to your accounts, like a bookkeeper or someone who maintains your website, you’re going to have to give them access. It’s the same when you’re hiring locally. There’s always going to be that risk. And it’s mostly up to you to protect yourself.
I have more tips like this in my book Outsourcing Lever. You can get a physical copy for free, just pay for shipping. But if you want me to help you through the process of hiring a virtual assistant, just take my hiring challenge at OneVAAway.com. I’ll show you the hiring process I use to find Filipino workers you can trust.
You can also check out how to get started on hiring Rockstar Virtual Assistants.
About John Jonas
John Jonas is a long-time outsourcing expert and the creator of OnlineJobs.ph.
Since 2005, John has taught hundreds of thousands of entrepreneurs how to profitably delegate to VAs in the Philippines (and get their lives back in the process).
With help from his own VAs based in the Philippines, John has created an outsourcing empire that allows him to work 17 hours/week and to spend most of his time with his wife and 5 kids.
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