Your Clinic’s Secret to Success: Hiring a Healthcare Virtual Assistant

Hiring a healthcare virtual assistant is a surefire way for your healthcare business to keep up in today’s fast-paced world. 

Take it from Mikel’s employer, a Houston-based healthcare facility specializing in sleep medicine. Mikel works on insurance verification for the facility. Healthcare virtual assistants like Mikel are in charge of doing all the tasks that used to be assigned to in-house staff. The shift from in-house insurance verification to outsourced remote staff is highly advantageous because:

1. It minimizes errors stemming from the manual data entry process that used to be the norm in the old days. 
2. It’s more cost-efficient by significantly reducing labor costs. Healthcare facilities no longer have to use a chunk of their budget for overhead costs, employee benefits, and training. In most cases, they even save on employee salary since most healthcare VAs are paid a lower wage than their in-house counterparts. This is mostly due to the difference in cost of living between the VA’s home city/country.
3. It increases the clinic’s efficiency especially if the facility is lucky enough to have hired a trained online Filipino specialist. 

Mikel’s employer has been reaping all these benefits by hiring a healthcare virtual assistant like him.

Mikel’s stint as a call center agent has prepared him well for working as a full-time online Filipino specialist. He is fully capable of his responsibilities and is quite familiar with the different insurance agencies that his client deals with. Working the graveyard shift in a call center has also prepared him for working at night to sync his time with Houston’s time zone. He starts work at 8 AM Houston time, which is 9 PM in the Philippines. 

The beneficial relationship is mutual. Mikel now has more time to focus on his family especially since he is a new dad. He can also enjoy a good work-life balance by playing a few hours of basketball after all his OFS and daddy duties are done. This is something that he wouldn’t have been able to enjoy if he had stayed with his office-based call center job. The commute to and from work would have eaten up most of his time. 

You, too, can enjoy a mutually beneficial work relationship with your staff by hiring a healthcare virtual assistant at Onlinejobs.ph. Read our tips on how to sort through hundreds of applications to get the most out of your Onlinejobs.ph experience.