If you’re reading this, it means you’re on board with replacing yourself. You’re ready to replace yourself in your business by outsourcing to the Philippines. You’re ready to outsource some of the tasks you’ve been doing for years!
The right place to get started is here at Onlinejobs.ph. This is where you’ll find more than 1 million profiles of online Filipino specialists who are ready and eager to take on the everyday tasks of your business.
How do you know which of these many workers are right for you and your business? You do this through a thorough interview process. Like any other business, you evaluate which have the skills and attitude that best suit your needs. Only ours is a little different.
The first thing you can do is to visit Onlinejobs.ph and search for candidates based on the skills and experience you’re looking for. You can customize your search and select applicable skills, talents and areas of expertise. You can select and deselect criteria as you need to.
Doing this, your search will lead you to several qualified applicants. Pick around 20 to 30 candidates you feel meet your needs and choose from this pool. Don’t shortlist yet. Not everybody in that list is going to be available or as qualified.
In addition to contacting qualified applicants, you’d want to post a job on Onlinejobs.ph. Interested prospects will start responding to you. You can then review these candidates’ profiles and resumes on the site. Narrow down the qualified candidates. Then send out an email that acknowledges that you have received their inquiry and you believe they may be a good fit for the job.
Your email should be short, simple and to the point. Don’t waste time on fluff or unnecessary details. Reiterate that you want to hire someone to fulfill a specific task. It’s important to stick to one thing here; don’t make a long list of duties.
Wrap up your email by confirming that the candidate is still indeed looking for a job. It’s possible that in the time between the posting and you making contact that the person has found other work.
In a series of emails, ask questions and give them simple tasks that test their skill. Send more emails and ask specific questions to see whether they’re the right fit for your business. Have the candidates send you a link to their profile on onlinejobs.ph or ask them questions about themselves or about their skills and experience.
It’s best to send multiple emails to the top candidates, even up to 10 if you think that’s best. By sending a bunch of different messages, you will:
- Assess skills and comprehension,
- Find out how well they communicate in English,
- How serious they are about the job
- Get a sense of their attitude and whether they would ‘fit’ into your business.
To video call or not to video call
It isn’t necessarily a bad thing to conduct a video interview but there are some drawbacks to be aware of.
Most Filipinos are shy by nature and prefer not to chat face to face. So, if you require a video interview, you’re likely to lose some potential candidates. This is especially true for positions that won’t require a lot of speaking, like programmer, designer or webmaster.
A good rule of thumb is to only have video interviews for positions where speaking will be a big part of the job. An interview would let you know how well the candidate can speak English.
Questions to ask
Your email “interviews” can be used to assess your candidate’s skills, background, experience and how they’ll fit in with your business. Ask the person several questions so you can see if they can follow directions. You should also ask questions specific to the position you’re hiring for.
Different questions to ask or tasks to assign include:
- Do you already have another job? If so, where are you working and how many hours are you working?
- How much money are you looking to make?
- Have you worked for foreign employers before?
- How long have you been doing (state type of work you’re hiring for) work?
- Please send me a link to your onlinejobs.ph profile.
- Please send me three references and examples of your best work.
- Please write a paragraph of why I should hire you. Don’t send a list of your experience; describe it to me.
- When would you be available to start work?
- Do you have your own computer and Internet access? If you have access, how fast is your connection?
- Will you work from home or from an Internet café?
- Where are you in the Philippines?
Bring ’em aboard
After a handful of rounds of emails, you’ll know which candidate is right.
Once you find the right one, offer them a job right away. Don’t make them wait. The longer you make them wait, the bigger the chances they’ll start looking for another job and you might lose them.
And once you make the offer, make sure that you lay out the conditions and expectations for employment very clearly. Tell the worker:
- how many hours per week they’ll be working,
- what their starting pay will be,
- how often they will be paid,
- how much time off they can take, and
- that you’ll need them to send daily email updates of what they’ve been working on and what questions they have.
I can’t emphasize enough how crucial it is that you are specific and clear about these things.
And — this very important—drill into your new VA that they shouldn’t be afraid to ask questions if they run into a problem with a project.
Sometimes Filipino workers “disappear” when they run into problems with an assignment. Instead of telling you about these problems, they’ll be embarrassed or afraid you’ll be mad. Then they’ll stop sending updates. Sometimes they’ll quit working altogether without giving you any notice.
Make it clear to the new hire that you’re more than willing to lend a hand when challenges come up and that disappearing is not an option.
Finding candidates and hiring the best talent isn’t always easy. The good thing is, Filipinos are loyal and dedicated. Once they start working for you, they’re likely to stick around for years and years. When you do have to find and hire, follow these easy steps, and you can’t go wrong.
About John Jonas
John helps business owners learn to outsourcing to the Philippines and replace themselves with virtual assistants.
He founded and owns OnlineJobs.ph.
He currently employs 14 amazing Filipino workers full-time and loves every one of them. He lives in Utah, has a wonderful wife, 4 amazing kids, and golfs 4-5 times/week.
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